It is a good sign now that everywhere you go you might find a feedback/complain box but it's not a great sight to always find such boxes empty.
We don't have a voice culture, we don't believe that our voice is powerful may b it all ends at the government weakening our voice over the years. So I believe we should provide our feedback till we overwhelm them with all the negative or positive(if any) feedback.
So even when a waiter provide u with a feedback form you are bound to fill it & give ur honest opinion, it's ur duty towards ur ownself.
Talking about providing a true constructive opinion not based on emotions is another issue. Let's speak out our voices first.
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